Correlation vs. Causation – and What Are the Implications for Our Project?

10 Important Principles in Process Improvement

Creating a Charter for Your Process Improvement Project

In problem solving, accurately establishing and validating root causes are vital to improving processes. A common issue with teams of subject matter experts is they are biased.
If your organization is currently engaged in a continuous improvement, process excellence or Lean Six Sigma initiative, keep in mind these foundational principles.
The project charter is a significant contract between the leadership and the process improvement team, which creates the charter as one of its initial activities.

Criteria for Performance Excellence

Do You Truly Understand Your Customer Requirements?

The National Quality Award uses the Criteria for Performance Excellence as its standard for companies seeking the recognition that this award provides.

Obvious “just-do-it” opportunities for process improvement are a frequent outgrowth of Process Mapping and “Value-Add” Analysis.
A great number of organizations fail to benefit from a disciplined and structured approach to understanding customer-related information.

Hypothesis Testing for the Layperson

Lean Six Sigma Certification

Process Ownership & Accountability

IIn this article we set out to make the concept of hypothesis testing comprehensible and logical, and  for those who are convinced they’ll never figure it out.
Lean Six Sigma certification is a watershed achievement for the quality practitioner, confirming an individual’s capabilities with respect to a specific body of knowledge.
Effective Lean Six Sigma deployment requires changes in the way the organization manages processes. The concept of the “Process Owner” is important to the organization as it attempts to reinforce customer focus.

Project Alignment, Selection and Prioritization Using Quality Function Deployment (QFD)

Selecting Effective Team Leaders for your Process Improvement Projects

A review of the spectrum of problem-solving approaches, from the very simplest to the most complex issues. Here is a list of approaches for each situation.
ProcessGPS has created a set of skills and characteristics that greatly enhances the likelihood of selecting a BB candidate with the background to make him or her successful in Process Improvement.
One good way to create and maintain a pipeline of prioritized projects and initiatives aligned with your corporate strategies, and impact your critical customer and process requirements.

ProcessGPS - The ''GPS'' in ProcessGPS

The Central Role of Creativity in Problem Solving

The Importance of Stakeholder Management in Process Improvement

“GPS” stands for “Guaranteed Project Success”, a pledge that our experienced consultants can train and coach your committed organization to project success.
In problem solving, creativity and innovation are “levers” in eliminating validated root causes. A variety of tools and techniques can stimulate collective thought to produce a
large number of improvement ideas.

Many process improvement efforts fail because of poor stakeholder management.” Understanding stakeholders is a critically important initial step process improvement efforts.

The Importance of the Black Belt in Process Improvement

The Master Black Belt - Hire or Consult

Putting together Covey’s “Time Management Matrix,” Juran’s “Breakthrough Vs. Problem Solving Concepts” and Lean Six Sigma.
When used to their optimum potential, Black Belts serve as trained, full-time team leaders in Lean Six Sigma organizations. BBs provide “just-in-time” training to team members.

Advantages and disadvantages of hiring a permanent Master Black Belt versus a short-term, outside Master Black Belt.